REFUND AND CANCELLATION POLICY
At ES Soccer Training, we strive to provide the highest quality soccer training and services to our valued customers. We understand that sometimes circumstances may arise that require a refund for our programs or services. Please read our refund policy carefully to understand your rights and responsibilities when requesting a refund.

REFUND PROCESS

To request a full refund, please contact us as soon as possible within 10 business days of the program start date. Provide your name, program details, and the reason for the refund request. Refunds will be processed within 7 business days upon approval of the refund request. Please allow additional time for the refund to reflect in your account based on your payment method and financial institution.

NO-SHOWS

Participants who fail to attend scheduled sessions & events without prior notice are not eligible for refunds.

CANCELLATION BEFORE START

(Youth Development Program Clinic)

Any refund requests must be made prior to the program start date. If cancellation is within 72 hours of scheduled start, participant will be eligible for a refund of the program’s fee less $50. Anything after this window is not eligible for a refund.

(121 & Group Training)
Sessions will be held WEATHER PERMITTING.

If the session is not rescheduled before the 24 hour window, the session will be considered a "late cancel" and subsequently forfeited. If the session is cancelled before the 24-hour window, the session will be considered "early cancel" and you will be able to reschedule the session at no charge.

If a scheduled session is cancelled by a trainer due to inclimate weather or unforeseen circumstances, you will be able to reschedule the session at no extra charge.